Tencent Cloud says recent service failure results from cloud API anomalies · TechNode

Tencent Cloud said an 87-minute-long outage affecting customers in 17 regions worldwide last Monday was caused by cloud API anomalies, the latest among China’s internet giants’ cloud service crashes that impacted dozens of products. “The service failure was due to insufficient consideration of the forward compatibility of new versions of the cloud API service and insufficient gray-out mechanisms for configuration data,” Tencent’s cloud computing unit said in a statement posted on its official WeChat account on April 14. The frequency of cloud glitches, according to the local media agency Caixin, which cited an industry insider, is a result of layoffs in the sector over the last two years. Rival Alibaba Cloud suffered two consecutive disruptions in a month last November, each lasting more than two hours with wider impacts globally. [Tencent Cloud; Caixin, in Chinese]